SERVICES

FAQ & ABOUT US

ABOUT US

How we work

 

The team of Luxcars.one places highest importance on a reliable and effortless proceeding of a deal, no matter, if you are selling or buying a car. Discretion is of utmost priority and we accommodate the needs of our clients.

 

The process is individual for every customer and car, but there are certain standards we generally adhere to. It is important to us to work with certified sources and provide utmost security to both sides of a deal. That encompasses an unambiguous identification, but also the option to have a lawyer handle the transaction to keep anonymity on both sides, if so desired.

 

Before an identification and certification, we`ll never disclose detailed vehicle information or pictures. Only if a safe transaction is guaranteed for both sides, we will bring seller and buyer in contact. We will accompany the whole transaction for support and advice.

 

We also put great emphasis on transparency. All prices and fees are always openly communicated, and throughout the transaction, sighting of all available documentation and information is guaranteed. Price reductions we negotiate will be completely handed through to the buyer, we always try to achieve the best price possible for the specific car in the market.

 

For all transactions, we offer to have them handled with escrow accounts, so the wealth of our customers is always secured. Contact us, we are looking forward working with you!

FAQ

How high are your fees?

For a successful sale we take a commission of 3,5%. There are no additional costs. Listing your car and marketing it is done free-of-charge for you. In case you need us to produce picture material for your vehicle for you, we will negotiate additional costs individually. Should you want to acquire multiple cars at once, please contact us for an individual solution.

I don`t want to be identifiable personally, is this possible?

It is of course your choice, whether and how you want to make an appearance. We`ll also gladly work with your lawyer or provide an international lawyer to conduct business for you. We understand that there are good reasons to stay anonymous.

Do I really have to provide identification?

Yes, since identification is not only an industry standard, but also necessary to ensure safety for both sides of a deal. Should you wish to remain anonymous your data remains solely with us. We only use your identification to facilitate the deal in question, for no other reason ever. Your data is safe with us because discretion is of utmost importance to us.

What is a LOI/POF?

A LOI (Letter of Intent) is a document used to signal your willingness to buy a car in writing. It is used to show the seller seriousness and building trust with him.

The POF (Proof of Funds) is a proof of wealth. It is an official statement issued by your bank. Some owners will only enter in negotiations if you can proof your wealth – so the POF takes an LOI one step further.

What is a NDA?

A NDA (Non-Disclosure Agreement) is an agreement of confidentiality in which buyer and seller agree to keep absolute discretion and silence about the purchase process and to never divulge any information pertaining to the car, pictures or any other data to third parties.

How high are delivery costs and where can you deliver to?

The cars can basically delivered anywhere in the world, notwithstanding countries with special import restrictions. All given prices are ex-location without delivery costs and duty taxes. National deliveries usually are facilitated through special closed and insured transporters. International transports are done with insured airfreight. The exact costs vary from country to country, so a concrete number can only be given during the sales process.

Why do some pictures seem like generic shots, just not from the actual car?

Some cars are so exclusive that the owners want to protect their anonymity. To this end we produce professional picture material or use place holders, so no specific details about the car can be discerned. As soon as you are identified as a customer (LOI/POF) the original data, pictures and videos can be shared.

If you have any additonal question, don´t hesistate to contact us